# Raptor TMS — SMS / Text Messaging Terms
**Last updated:** June 25, 2026
## What these messages are
Raptor TMS is a transportation management platform used by freight brokers. With your
consent, Raptor TMS sends operational text messages (SMS/MMS) to carriers, drivers, and
dispatchers a broker works with. There are two kinds of messages:
- **Driver location requests** — a one-time or occasional text asking a driver to share
their current location for an active load, sometimes including a secure tracking link.
- **Load bid requests and confirmations** — a text inviting a carrier to submit a rate
on an available load, and confirmations acknowledging a submitted bid.
These are operational, business-to-business messages. We do not send marketing or
promotional texts through this program.
## How you consent to receive messages (opt-in)
You opt in to these messages in one of the following ways:
1. **Directly with a broker.** When you provide your mobile number to a broker who uses
Raptor TMS and agree — verbally or in the course of arranging, hauling, or bidding on a
load — to be contacted about that work, the broker records your consent in the Raptor TMS
platform.
2. **During carrier/driver setup.** When a broker adds you as a carrier contact or driver
in Raptor TMS, your mobile number is entered with your permission for operational
contact about loads.
Consent is not a condition of any purchase. You only receive messages tied to loads and
bids involving the broker you do business with.
## Message frequency
Message frequency varies based on load activity — for example, location requests during an
active shipment, or a bid request when a broker has freight that matches your lanes.
## Fees
Message and data rates may apply, depending on your mobile carrier and plan.
## Opting out and help
- Reply **STOP** to any message to unsubscribe. You will receive one confirmation that you
have been unsubscribed, and no further messages unless you opt back in.
- Reply **HELP** for help, or contact us at **support@raptor-tms.ai**.
## Privacy of your mobile information
We respect the privacy of your mobile information. **Mobile opt-in information and phone
numbers collected for SMS are never shared or sold to third parties or affiliates for their
marketing purposes.** Phone numbers are used only to deliver the operational messages
described above and are handled by our messaging provider (Twilio) solely to send and
receive these texts. See our full [Privacy Policy](/privacy) and [Terms of Service](/terms).
**Contact:** support@raptor-tms.ai
RAPTOR.tms